Terms of service
Terms of Service
Last updated: May 24, 2026
Welcome to Kamakshi. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with these Terms.
1. General Information
Kamakshi is an ecommerce business based in Uttarakhand, India, dealing in artificial jewellery, gifting products, cosmetics, and related accessories.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
2. Eligibility to Use
By using this website, you confirm that the information provided by you is accurate and complete.
You agree not to use our website for any unlawful or unauthorized purpose.
3. Products & Services
We make every effort to display product images, colors, descriptions, and details accurately. However, actual product colors or appearance may slightly vary due to lighting, photography, or screen settings.
Some products may contain fragile materials such as glass items and should be handled carefully.
We reserve the right to:
Modify or discontinue products without notice
Limit product quantities
Refuse service or orders at our discretion
4. Pricing & Availability
All prices listed on the website are subject to change without prior notice.
Product availability may change at any time. We reserve the right to cancel orders in case of stock unavailability, pricing errors, or suspicious activity.
5. Payments
We currently accept:
UPI Payments
Debit/Credit Cards
Cash on Delivery (COD) is not available at this time.
Orders will only be processed after successful payment confirmation.
6. Shipping
We ship products across India and internationally.
Shipping times may vary depending on the destination, courier availability, customs processing, and external factors beyond our control.
Customers are responsible for providing accurate shipping information. Kamakshi will not be responsible for delays or delivery issues caused by incorrect addresses or contact details.
7. Order Cancellation
Customers may request order cancellation within 2 hours of placing the order.
Once the order has been processed or shipped, cancellation requests may not be accepted.
8. Return & Refund Policy
We do not accept returns once the product has been delivered.
Refunds are only applicable in cases where:
The package/product is received broken
The product is received in an abnormal or damaged condition
Wrong product delivery due to our error
Any such issue must be reported within 2 hours of delivery through email, WhatsApp, or phone call along with proper photo/video proof.
Refund approval is subject to verification by our team.
9. Intellectual Property
All content on this website including logos, product images, designs, text, graphics, and branding belongs to Kamakshi and may not be copied, reproduced, or used without permission.
10. Prohibited Activities
Users must not:
Use the website for fraudulent purposes
Attempt to hack, disrupt, or misuse the website
Use false information while placing orders
Copy or misuse website content
We reserve the right to suspend or block users engaging in such activities.
11. Limitation of Liability
Kamakshi shall not be held liable for:
Indirect or incidental damages
Delivery delays caused by courier partners or external events
Minor variations in product appearance
Losses arising from misuse of products after delivery
Our maximum liability shall not exceed the amount paid by the customer for the order.
12. Privacy
Customer information shared with us is used only for order processing, communication, and customer support purposes.
We do not sell customer personal information to third parties.
13. Governing Law
These Terms shall be governed and interpreted under the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Uttarakhand, India.
14. Contact Information
For any questions, support, or complaints, customers may contact us through:
Email: kamakshiartjewelleryrshk@gmail.com
Phone: +91 8218372884
WhatsApp: +91 8218372884
By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.